Dear <<Input:Salutation Name>>:
In preparation of your upcoming renewal, enclosed is a list of all certificates that we issued this past year.
Please take a few moments to review this list and make any necessary changes by either crossing off certificate holders that no longer apply, or adding new ones at the bottom of the list. I would appreciate it if you could return ALL pages to my attention by <<Input:Insert NEED BY DATE>>.
Thank you for your prompt response, which will enable us to better serve you. As always, call us with any questions or if we may be of further assistance. We value your business and appreciate the opportunity to be of service.
<<Agncy_Address>>, <<Agncy_City>>, <<Agncy_State>> <<Agncy_Zip>>
Phone:<<Agncy_Phone>> | Fax: <<Agncy_Fax>>