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Text Message Templates

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Disclaimer: the templates listed here were provided by HawkSoft users to share information with fellow HawkSoft users. You may find that the templates would not be accurate for your agency. Please read carefully and use at your own risk. Once you have copied the template into your HawkSoft system, feel free to modify it to your liking.

All text message templates are saved as TXT files.

All templates have been subjected to a virus scan prior to upload. However; we strongly recommend running a virus scan on all items you download as a general rule.


Click the name of the template you wish to view/download. The TXT file will download into your Downloads directory and display the template at the bottom of your browser using the default program on your computer to view TXT files.

Click on the file name at the bottom of your browser to view.

If you would like to add this text message to your HawkSoft system, open CMS and go to the Settings button and select Correspondence Templates.

On the left side, select Text Messaging.

Click the Import button in the lower right corner.

Browse to the downloads directory, highlight the template and click Open.

You will receive a message "Imported 1 template(s)." Click OK.

The imported template will appear on your list, use the Rename button to give it an agency specific name and the use the Edit button to customize the template to your agency.

Make any changes to customize this for your agency.

Click OK to save the template.
Text Message Templates
Text Message Templates - Portrait of a Cheerful Man Wearing Glasses Sitting on the Sofa While Using a Phone with a Laptop on the Coffee Table Next to Him

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