Patricia Lamb, CIC


Meet Patricia Lamb, CIC

Select Insurance Services Agency, Inc., North Royalton, OH

Pat has worked in the independent agency side of the business her whole career starting in 1971 and earning her CIC designation in 1981. In 1983, she started her own agency, Select Insurance Services, located in North Royalton, OH. In 2009, she became Dave Ramsey’s Endorsed Local Provider in Northeastern Ohio. She is married to Greg, who joined the agency in 1988, and has two adult children, Jessica and Christopher.

Pat has held many positions over her career. Of late, she serves on the Grange Insurance Advisory Board for Personal Lines, Committee Chair for HUG of the Heartland’s Regional Conference in 2016, as well as Executive Board and Secretary of HawkSoft User Group, Inc. since January 2017.

Select Insurance was the first agency in Ohio (2007) to use HawkSoft. When Pat called HawkSoft she was ready to make the switch because of a strong recommendation made by her Georgia agent friend who had signed up months earlier. HawkSoft said they weren’t in Ohio and couldn’t sign the agency up until they got certified by the Ohio carriers. She convinced them it would be fine and was willing to have their agency be used as a testing agency and would do so without her carriers’ approval first. Keep in mind, HawkSoft wasn’t well known back in 2007, and getting certified was a time-consuming process.

Eventually, the insurance carriers caught up to speed after learning everything worked fine. So began HawkSoft in Ohio. Sometimes you just need to take the plunge!

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