Kelly started her insurance career in 1984 and has been with John Dawson Associates the entire time. Her first role was as a customer service agent, and she is currently a managing partner at the agency.

The agency staff of 17 users has been with HawkSoft for 10 years now. Kelly has served as a past HUG National Conference Committee Chair, as well as a member of the planning committees, a presenter at both national and regional events, and is also a mentor agent for HawkSoft.

Technology is such a significant role in an independent agency that she knew right away that HawkSoft was the company to partner with! Their ability to evolve and grow is something that she finds invaluable. Kelly refers as many people as she can to HawkSoft and loves to help other agents learn how to get the most out of the system. She is looking forward to continuing that as she joins the board to help serve the HUG community.