Claudia McClain


Meet Claudia McClain

McClain Insurance Services, Everett, WA

Claudia began her insurance career as a life insurance agent for MetLife. 1977 was a year that changed the trajectory of her life: She married Pat McClain, relocated from Southern California to Everett, WA, and started her P&C agency from scratch in the unfinished basement of their 1920s bungalow. 42 years later, Pat and Claudia are the parents of two adult children and one perfect granddaughter. McClain Insurance Services has grown to a team of eight agents and was named Rough Notes Agency of the Year in 2014.

Always an early adopter of technology, Claudia paid over $2,200 for a single Olympic memory typewriter that retrieved stored client form letters from a cassette tape recorder in 1979. By 2002, she was searching for her third agency management system and was blessed to be introduced to Paul Hawkins and HawkSoft. It was a life-changing and agency-changing experience! HawkSoft has become so much a part of the DNA of McClain Insurance Services that Claudia has been quoted as saying, “if the day ever came that HawkSoft didn’t exist, that would be the day that I would sell my agency!”

Over the years, Claudia has referred many fellow agents to HawkSoft. She is most proud of convincing Linda Anderson to adopt HawkSoft in the Ohio agency she managed around 2004. A few years later, Linda was recruited to join the HawkSoft sales team and has gone on to help thousands of agencies achieve operational efficiencies by moving to HawkSoft.

Often a beta agency for new HawkSoft innovations, Claudia is thrilled to be able to continue to serve the Hawksoft User Group community through her service on the Board.

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